Frequently Asked Questions
When you graduate you will be separated from the university, Box will cut you off from unlimited storage once you are no longer part of our university.
You will be asked to transition into a free personal account within 13 months. The free Box account comes with 10GB of storage, 250MB max file size. Box will not delete the files you uploaded even if it exceeds that amount when you transition. You simply will not be allowed to upload any more unless you upgrade your account.
If you decide to take a leave of absence, we would suggest transitioning to a personal account if it will be longer than 13 months. When you return, you can transition your account back by changing the primary email account associated with the account back to an @ucsb.edu address.